Effective Communication Skills Training in the Workplace

Workplace communication course by ed-watch focuses on communication in a workplace, different forms of communication, and the characteristics and impacts of both good and poor communication. The workplace communication skills course later helps understand communication barriers and what can be done to effectively communicate in the presence of those barriers.

Effective communication in the workplace course also discusses how one should respond in different organizational settings, at different levels, and to different people using different communication channels. The workplace communication skills training program will include feedback, performance appraisal, conflicts and bad news, and how one can measure and evaluate the success of their communication.

The course comprises 4 modules with multiple assignments and quizzes at the end of each module.

Importance of Effective Communication at Workplace 

Effective communication at the workplace is a crucial building block of any organization, and deviance can lead to serious conflicts. Minor misunderstandings and rifts transform into fights that, if not curtailed timely, can snowball into major scandals. It leads to a stressed workplace environment that can be counterproductive for staff members; and triggers unnecessary stress, office politics, and a culture of negative water-cooler gossip.

Learning how to effectively communicate at the workplace internally and externally can lead to major positive results. Better communication increases employee engagement, and job satisfaction, improves productivity, and leads to a thriving workplace culture. 

Objectives Of the Program:

At the end of the program, participants should be able to:

• Communicate better internally and externally during meetings, via emails, and informal discussions
• Draft and practice clear correspondence on key issues involving multiple stakeholders
• Enjoy a cohesive and smooth workflow by being on the same page as your team and other stakeholders
• Perform your responsibilities with enhanced focus and quality of performance
• Contribute to effective rapport building, mutual respect, and trust, leading to higher levels of professionalism
• foster better relationships with inter-unit and remote colleagues and stakeholders